Service · Östman Group Digital Solutions
Automation and integrations for businesses
We connect systems and automate repetitive tasks so that data flows where it needs to go without constant manual copying.
How it works
Automation and integrations, step by step
Data moves between systems without copy-pasting. AI is used as a method wherever it genuinely saves time — for example, classifying content and messages.
Where data starts and where it goes
We map the flow of data and identify where it's still moved by hand.
- System map
- Manual touchpoints
- Risks and ownership
What's worth automating
The best starting point is usually a task that's repetitive, rule-based and time-consuming.
- From a form into your CRM or job management system
- From order to invoice
- Microsoft 365 approvals and notifications
- Compiling weekly and monthly reports
- Syncing customer and product data
- File handling and archiving
Assessment before implementation
We review your current process, systems, data sources and edge cases. The assessment gives you a prioritised implementation proposal along with an estimate of the benefit, scope and cost.
Monitoring and maintenance
An integration shouldn't be an invisible risk. We agree error monitoring, alerts, access rights and change management as part of the build.
AI as a working method
Where appropriate, AI can be used for classification, summarisation or content processing as part of a workflow. The solution is always designed around the process, the data and a result that can be checked.
FAQ
The questions that always come up
- Where should we start with automation?
- With a task that recurs often, takes a measurable amount of time and follows clear rules. In the assessment, we weigh the benefit against the effort of implementation.
- Can you connect our existing systems?
- Often, yes — as long as the systems offer an API or another controlled way to transfer data. Compatibility is checked before we quote.
- What does an assessment cost?
- An automation and integration assessment starts at €1,490. The scope is agreed based on your systems and process.
- Can AI be used in automation?
- Yes, when it fits the task and the result can be verified. In that case, AI is part of the workflow, not a goal in itself.
Other services
Business applications for SMEs
Custom business applications built around your existing process, from prototype to production.
Modern Web — websites for businesses
Modern, fast and search-friendly business websites with built-in SEO and analytics.
IT support without an in-house IT department
Practical IT support, devices, networks and security for businesses and individuals, on-site or remote.
Video production and livestreaming
End-to-end video production and event livestreaming, from filming to publishing on your website.
Which task keeps repeating for no good reason?
Describe your current workflow and the systems involved. We'll propose the smallest sensible first step.
A partner that grows with your business.